Return

If a product you bought has a factory defect, or we made a mistake (for example, sent you the wrong product), send it back to us and we will refund the full price or exchange the product.

Where to send the product

LTD “Kavita”, online store Linzebi.ge
M. Tsinamdzgvrishvili St. 110, 0164 Tbilisi

Please use a reliable courier service, or bring the product to our store (open Monday–Friday, 09:00–18:00).

How to return a product

1. Pack the product in a cardboard box.
2. Put a note in the package with your order number, your name and phone number, and whether you would like a refund or an exchange.
3. Seal the package well and send it to the address above.

Refund or exchange

• Refund: the full price of the product is paid back to your bank account – you can use it to shop with us again;
• exchange: we replace the product with another one. You can reserve the product you want in advance – please contact our sales team at (+995) 571 72 22 33 or sales@linzebi.ge.

A full refund or an exchange is possible only when the product has a factory defect or the error was ours (for example, a wrong product was sent).